Returns & Refunds Policy

Once an order has been shipped, it cannot be modified or canceled. Additionally, used or opened items are not eligible for returns.

If your item is defective (not due to human factors) or if you received the wrong item, please contact us within 14 days of receiving your order to request an exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need the receipt or proof of purchase for your return.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

For any return questions, you can always contact us at shopping@airsoftwebsite.com.

"Damages and Issues" Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

"Refunds" We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at shopping@airsoftwebsite.com.